Money Back Guarantee
When you run business in the modern world it is required to pay significant attention for customer’s needs and be flexible. Each person has his or her peculiar situation, which can be changed at one moment. Thus, students can face topic modifications or any other issues with the paper. Apparently, we are all people and there can be different critical situations or simply financial troubles. Being customer friendly service, we try to consider all cases of such kind and make our cooperation as pleasant and effective as possible.
Our clients can ask to return their money, which they have paid for the paper, thesis, coursework or any other type of written assignment. For sure, this request should be reasonable and need to comply with certain rules and conditions.
Available Options of Refund
Our customers can request money reimbursement before they get the preview version of their paper. In case the preview version is not delivered, the following options of refund are possible:
- Payment was made by mistake. (It can occur in case of the accidental double payment for an order or in case of mixing up bank details. If you face such situation, report to our representative immediately).
- You do not need paper anymore. (For example, we delayed with the delivering of your paper and the order is not relevant for you anymore. You can ask your money back. In such case you will get no paper or any other materials).
- We have no suitable writer. (You request paper with peculiar topic and we do not have a specialist in this area. In such case we inform you about the situation and initiate refund).
All above mentioned cases presuppose 100% money reimbursement.
- You ask to return your money, but almost a half of the deadline is passed. (This case presupposes that you will receive only 70% of your money back. You should understand that by this time we have selected author and he/she has started his work. Thus, author’s time and efforts required certain compensation).
- We cannot find a writer for revision execution. (In such case you receive the half of the payment, which was paid for the paper).
- You ask to give your money back, when over a half of the deadline is passed. (In this case you will be reimbursed 50% of the money).
Conditions, under which the Refund is Impossible
Pay attention that there are some exceptions, when reimbursement of your money is impossible. They are:
- Money from Store Credit Balance;
- Extras (table of contents, report on plagiarism, used sources);
- Approved orders;
- When the instructions of the order have been followed by our writer (in case of acknowledgement of Quality Assurance).
If the procedure of refund is started, you should not count on delivering of any materials to you. We consider your request for money return as a cancellation of an order and will not send any accomplished texts or drafts to you. When you ask us to make a revision of the think piece, this action automatically specifies that you have approved a paper. In case of performance of at least one revision, the 100% reimbursement will be not applicable.